Refund Policy

Auto Wreck Australia PTY LTD Refund Policy

 

At Auto Wreck Australia PTY LTD, we strive to provide our customers with high-quality products and services. However, we understand that there may be occasions when a refund is necessary. Please review our Refund Policy outlined below:

 

1. Eligibility for Refunds

 

- Refunds may be provided in the following circumstances:

  - The product or service received is significantly different from what was described or advertised.

  - The product is damaged, defective, or does not function as intended.

  - The service provided was not completed satisfactorily.

- Refunds may not be provided for:

  - Change of mind or buyer's remorse.

  - Damage caused by misuse, neglect, or improper handling by the customer.

  - Services already rendered, unless they do not meet the agreed-upon specifications.

 

2. Requesting a Refund

 

- Customers must contact Auto Wreck Australia PTY LTD within [X days] of receiving the product or service to request a refund.

- Refund requests must be accompanied by proof of purchase, such as a receipt or order confirmation number.

- For damaged or defective products, customers may be required to provide photographic evidence to support their refund claim.

 

3. Refund Process

 

- Once a refund request is received and approved, we will initiate the refund process.

- Refunds will be issued using the original payment method whenever possible.

- The time it takes for the refunded amount to reflect in the customer's account may vary depending on the payment provider.

 

4. Partial Refunds

 

- In some cases, partial refunds may be offered if only a portion of the product or service is deemed unsatisfactory.

- Any shipping or handling fees associated with the original purchase may not be refunded unless the return is due to our error.

 

5. Contact Us

 

If you have any questions or concerns about our Refund Policy, or if you would like to request a refund, don't hesitate to get in touch with us at ” info@autowreckau.com.au “ Our customer service team will be happy to assist you.

 

6. Changes to the Refund Policy

 

Auto Wreck Australia PTY LTD reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is the responsibility of the customer to review this policy periodically for updates.

 

By making a purchase or using our services, you acknowledge that you have read, understood, and agree to be bound by our Refund Policy.